Monday, 14 April 2014

Complaint to Rebel Sport

30 18 Avenue
Tauranga

Tuesday 15th April, 2014

Dear Rebel Sport Tauranga,

I have been told and believed your products are impeccable. You have failed to continue that belief because about one week ago I brought a Gilbert size 4 green rugby ball and it had a one week warranty.

The seam started to break after three days and I brought the ball back in to get a replacement and the person at the counter said sorry that product only has a warranty on two days.

I again am very disappointed in your company and I will be sharing this news.
In the future I expect a better service and better quality products.
I either expect a replacement or a refund.

Yours sincerely 
Jayden Cundy

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